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Product Recall

If a product we sell is ever recalled we will notify you immediately by contacting you on the information that is connected to your account, so it is important to keep your contact information up to date.

What happens if a product i brought is recalled?

  • In most cases we will contact you and ask you to return the item with a pre paid postage label. You will then be issued a refund or a replacement.

How do i know if a product i brought has been recalled?

  • If you purchased the item from us then we will contact you immediately.

Can i use a product that has been recalled?

  • NO! if a product has been recalled this usually means the item is not safe for use.

What if i have used or am using a product that is recalled?

  • Even if you have previously used a recalled product you should still return it. The product may be unsafe.

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